Lead Alarm Service Technician

Job Type: Full Time
Work Location: Waunakee WI
Salary: $26 - $40 an hour

Service Technician – experienced

Best Defense Fire Protection and Security is seeking to add another skilled alarm service technician. Applicants must have a minimum of three year’s alarm installation, programming, and troubleshooting experience.

Job duties include:

· Report to alarm manager

· Repair of existing fire alarm, security system, cctv, and access control products

· Follow up with customers on repairs

· Proper completion of paperwork and electronic forms

Skills required include:

· Skilled programmer of security panels, IP CCTV, and access control.

· Ability to program and provide basic troubleshooting on IP based products such as IP Video and access control

· Strong troubleshooting skills

· Electronics knowledge

· Strong PC skills

· Customer service and communications skills

· Organizational skills to insure paperwork and electronic forms are properly completed, signed, and filed.

· Ability to learn new products

· Attention to detail. Service Department shall leave every system better than when they arrived.

· People skills

Benefits include:

· Competitive wage of $26-$40 per hour based on experience

· Paid health insurance

· Dental

· Vacation

· Paid training

· Company vehicle and tools while on the job

· SIMPLE retirement plan

· Opportunity for growth

Job Type: Full-time

Pay: $26.00 – $40.00 per hour


  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan


  • 4×10
  • 5×8

Ability to Relocate:

  • Waunakee, WI 53597: Relocate before starting work (Required)

Work Location: In person

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